Terms Of Service


Terms of Service

1. Introduction

Welcome to Luminous Films! These Terms of Service govern your use of our website and the purchase of products from us. By accessing our website and/or purchasing our products, you agree to these Terms of Service in full. Please read these terms carefully before using our website or purchasing our products.

2. Definitions

  • "We," "us," "our" refer to Luminous Films.
  • "You," "your" refer to the user or customer accessing our website and/or purchasing our products.
  • "Products" refer to the custom packaged chrome tint sold on our website.
  • "Website" refers to www.shopluminous.com, including all subdomains and web pages.

3. Product Information

We make every effort to accurately display the colors, features, and dimensions of our products on the website. However, we cannot guarantee that your device's display of the colors accurately reflects the colors of the products. The packaging and appearance of the products may vary slightly from the images shown on the website.

4. Orders and Payment

  • By placing an order through our website, you agree to provide accurate and complete information.
  • All orders are subject to availability. We reserve the right to limit the quantity of products we supply. We will inform you if a product is unavailable.
  • Prices for our products are listed in Canadian dollars (CAD) unless otherwise stated. All payments must be made in Canadian dollars.
  • We accept various payment methods as indicated on our website. Payment must be received before we process and ship your order.

5. Shipping and Delivery

  • We ship our products across North America. Shipping costs and delivery estimates are calculated at checkout.
  • Delivery times may vary depending on your location. We will provide you with an estimated delivery date, but we cannot guarantee specific delivery dates.
  • We are not responsible for any customs duties, taxes, or fees incurred during international shipping.

6. Returns and Refunds

  • We do not issue refunds, returns nor exchanges once product is custom cut to size, packaged and shipped.

7. Limitation of Liability

In no event shall Luminous Films, its directors, officers, employees, or affiliates be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our website or the purchase of our products.

8. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Alberta, Canada. Any dispute arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts of Alberta.

9. Changes to Terms of Service

We reserve the right to update, change, or replace any part of these Terms of Service at any time without prior notice. It is your responsibility to check this page periodically for changes.

10. Contact Information

If you have any questions about these Terms of Service, please contact us at info@shopluminous.com